Frequently Asked Questions
Shipping & Delivery
The countdown in terms of the shipping period only begins once your payment has been authorised.
For credit cards this means that once the bank gives us an authorisation code.
For Internet transfers this means once the funds reflect in our bank account.
Business days are defined as Mondays to Fridays, excluding public holidays.
Payment options are available on the checkout screen.
We have various options available for payment:
- PayFast for Debit & Credit Cards
- I-Pay for all secure EFT payments
We do not accept cash on delivery or cash / cheque deposits.
You are entitled to cancel your order prior to the point at which you receive a notification that it is being shipped for delivery. Should you wish to return the product thereafter, you can do so in accordance with our Returns Policy.